Domestic S&R Engineer
| Job Type | Permanent |
| Location | Winchester - SO post code |
| Area | Hampshire, England |
| Sector | Gas Gas - Servicing Gas - Breakdown |
| Salary | £40k - £42k |
| Start Date | |
| Advertiser | Mirai Group |
| Telephone | 01908 612652 |
| Job Ref | AM214 |
| Job Views | 318 |
- Description
Key Responsibilities
- Perform routine servicing and maintenance of gas appliances and systems, following industry standards.
- Attend to gas breakdowns, diagnosing faults and implementing effective solutions.
- Execute necessary repairs to ensure reliable gas installations.
- Maintain accurate records of completed work, including service reports and parts usage.
- Provide excellent customer service, effectively communicating with residents.
Key Duties
- Uphold company standards by working efficiently and safely.
- Deliver high-quality service to clients and customers with respect and professionalism.
- Adhere strictly to company procedures and industry regulations, including Gas Safe standards.
- Manage parts ordering and job progression to ensure timely issue resolution.
- Use PDA for part booking and job updates.
- Liaise with residents and clients as necessary, providing updates on job status.
- Ensure PPE and equipment are present, calibrated, and in good order.
- Maintain scheduled appointments and keep clients informed.
- Engage in staff briefings, team meetings, and contribute to company goals.
- Stay current with gas safety legislation and codes of practice.
- Participate in company callout rota.
Skills/Qualifications
- Gas Safe certified in CCN1, CPA1, CENWAT, CKR1, HTR1.
- C&G Energy efficiency qualification.
- NVQ Level 2 or equivalent.
- Strong fault-finding skills and competence in using mobile PDA technology.
- Punctuality, professionalism, and flexibility.
Experience Required
- Proven experience in gas service or maintenance.
- Experience in the social housing or housing association sector.
- UK driving license and DBS clearance required.
Personal Attributes
- Integrity and commitment to knowledge-sharing for the greater good.
- Strong team orientation and dedication to continuous improvement.
- Proactive in taking ownership of responsibilities and supporting others.
- Ambitious, goal-oriented, and committed to personal growth.
What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Overtime Available
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- 25 days annual leave plus bank holidays
Parking: Available at office locations.